IT support · practical AI · automation · Costa Blanca
Practical technology for your business
Technical support, useful automation, reliable backups and better organised digital tools for self-employed professionals and small businesses. Practical help, without unnecessary complexity: we solve real problems and improve what you already use step by step.
English, Spanish and Russian · Remote-first support · In-person support mainly from Dénia to Alicante
Practical services
Technical support and digital improvements without complicating your business.
Some clients need an issue fixed today. Others need to stop the same problem coming back every month. We start with what is useful and understandable.
Remote and local tech support
Remote-first help and on-site visits when they are really needed.
We solve incidents through authorised remote connection and, if the case requires it, coordinate an on-site visit. The goal is to provide clear support, document what was done and prevent the same problem from returning every week.
Computers, printers and daily issues
PCs, laptops, printers, scanners, peripherals and everyday technical faults.
We review slow devices, unresponsive printers, scanners, peripherals, everyday software, updates and small faults that interrupt work. We prioritise simple solutions and explain what has changed.
Networks, Wi‑Fi mesh and IP cameras
Stable networks for homes, offices, shops and small businesses: cabling, coverage, access points and cameras.
We install and review wired networks, Wi‑Fi mesh, access points, IP cameras and coverage for homes, offices and commercial spaces, leaving the setup more orderly and documented.
Internet, routers and connectivity
Reliable connectivity for your business, with guidance based on area, usage and budget.
We review routers, providers, coverage, stability and backup options so the connection does not become a weak point for the business. We help you choose a practical solution based on the area, budget, real usage and the importance of staying connected.
Backups and continuity
Backup checks, restore planning and practical protection against data loss, hardware failure and ransomware.
We design local, NAS, cloud or hybrid backups, with restore tests and clear recommendations. A backup that has never been tested is not a guarantee; it is only a hope.
Basic digital security
Passwords, access rights, two-factor authentication and habits that reduce common risks.
We review basic security points: passwords, two-factor authentication, shared access, cloud permissions, devices, email and phishing signals. The goal is not to complicate work, but to reduce everyday risks in small businesses.
Digital organisation
Email, cloud tools, domains, access, documents and basic processes under control.
We review accounts, permissions, folders, email, domains, technical documentation and basic digital processes. The goal is that the business does not depend on one person’s memory and can work with more clarity, continuity and less improvisation.
Tools and cost control
Microsoft 365, Google Workspace, CRM, ERP, POS and business management tools.
We help choose, configure and organise the tools your business already uses: Microsoft 365, Google Workspace, CRM, ERP, POS, invoicing, customer management, inventory and other solutions. When a simpler, open or more economical alternative exists, we review it carefully and only recommend it if it fits your way of working.
Web pages and online solutions
Simple website, domain, email, Google Maps, WhatsApp and useful forms.
We create clear, easy-to-maintain web pages for freelancers and small companies. We can help with domain, email, basic text, service pages, contact forms, WhatsApp and Google Maps so the business is easier to find and contact.
Light automation
Less copying and pasting. More small routines that move information between forms, spreadsheets, files and messages.
We connect forms, email, spreadsheets, reminders and small databases to save time on administrative tasks. We start with simple, measurable processes instead of unnecessary large projects.
Practical AI for small businesses
Simple uses of AI for replies, summaries, templates and everyday office work — without turning it into a big project.
We apply AI to concrete tasks: better replies to clients, document summaries, reusable templates, organising information and reducing repetitive office work. Always with human review and attention to data privacy.
Digital training and guidance
Practical training after configuring tools, backups, AI or processes.
We guide owners and small teams so they understand and use the tools already configured: email, cloud storage, calendars, backups, forms, AI and basic processes. No unnecessary jargon, just practical instructions for everyday work.
Not sure which service fits?Tell us the situation and we will guide you before proposing changes.
Local IT support
Everyday IT, not just AI.
AI can help, but everyday IT needs real solutions: PCs, printers, Wi‑Fi, routers, cameras/CCTV, backups, email, accounts, cloud and networks.
Remote when sufficient; on-site when it adds value.
We work from a base in Benidorm with coordinated coverage across the Costa Blanca, mainly Alicante, Dénia, Marina Alta and Marina Baixa, depending on availability and scope.
Local coverageCoordinated on-site support mainly between Dénia and Alicante
DéniaJávea / XàbiaMorairaTeuladaBenissaCalpeAlteaL'Alfàs del PiLa NucíaBenidormFinestratLa Vila Joiosa / VillajoyosaEl CampelloSant Joan d'AlacantAlicante
First we understand what is failing, propose a practical solution and make clear what changed and what should be monitored. Remote support fits many software, email or account issues; an on-site visit makes sense when equipment, cabling, cameras, routers or printers need hands-on work.
Initial review
Quick digital-organisation check
Six questions to see whether backups, access, documents, tools or repetitive tasks should be reviewed before they become a problem.
- Where are the important documents and who can access them?
- Are backups automatic, and has anyone tested a restore?
- Which accounts, domains or email addresses are critical for daily work?
- Which repetitive tasks waste time every week?
- Could the business continue if one computer, cloud account or disk failed?
- Are you paying for tools that are not used well?
You do not need to answer everything: if several points sound familiar, write to us and we will look at where to start.
Tools and costs under control
We work with what you already use and propose alternatives when they make sense.
If your business already runs on Microsoft 365, Google Workspace, CRM, ERP, POS or other management systems, we can help you configure them better, automate tasks and provide support. If there is a simpler or more economical way to do the same thing, we explain it without forcing you to switch.
- Review which tools you already use and which ones truly add value.
- Automate tasks within Microsoft 365, Google Workspace, CRM, ERP, POS or other existing systems.
- Reduce repetitive work without changing everything at once.
- Organise documents, permissions, email, customers, inventory and backups.
- Propose open alternatives only when they fit the business.
Plans and pricing
Clear options to start without unnecessary surprises.
Starting prices for one-off support, monthly maintenance and projects. We confirm the scope before working and discuss any extra costs before continuing.
Express consultation
20 €
VAT included
First short consultation to understand your case and guide you.
- One-time payment by card or PayPal, no commitment.
- Clear summary of next step.
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The cheapest way to start: you pay 20 €, get guidance, and decide whether to continue.
Quick check-up
39 €
VAT included
A light review to organise the basic points first.
- Email, access, Wi‑Fi, backups and visible issues.
- Short priority list.
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We review the main points with you and quote any extra work separately before continuing.
Backup check-up
39 €
VAT included
To check whether your important documents are protected.
- Computer, cloud, external drive, NAS or Google Drive/OneDrive.
- We check whether recovery would be realistic.
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We do not just check that a copy exists: we review whether it makes sense and what should be corrected first.
Initial remote review
from 75 €
Remote diagnosis to find what is failing and what to prioritise.
- Devices, accounts, network and backups when possible.
- Risk summary and next steps.
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If anything needs work, hardware or licences, we quote it separately before continuing.
One-off remote support
from 35 €/h
For specific issues that can be checked remotely.
- No monthly fee or contract.
- Clear scope before we start.
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For email, programs, access, printers, backups or small day-to-day adjustments.
On-site support
from 55 €/h
When the problem needs a physical presence at the business.
- Devices, network, cabling, Wi‑Fi, cameras or printers.
- Area and travel confirmed in advance.
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Before travelling, we try to narrow the issue to avoid unnecessary visits.
Monthly maintenance
79 € / 149 €/month
Base and Business plans for continuity, prevention and follow-up.
- Base from 79 €/month: remote support and basic review.
- Business from 149 €/month: more follow-up and an agreed quarterly on-site visit.
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Base suits freelancers and micro-businesses; Business suits small offices that want more follow-up. We define scope and extras before starting.
Network / Wi‑Fi / CCTV / backups
quote
Projects that depend on the premises, equipment, cabling and security.
- Local network, Wi‑Fi, cameras, NAS and backups.
- Hardware and materials quoted separately.
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We quote based on real details of the space and intended use before buying or installing.
Practical AI and automation
quote / demo
Small useful solutions for repetitive tasks and internal processes.
- Demos or small proofs of concept when useful.
- Always with human review and a practical focus.
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If it does not bring clear value, we do not sell it as a big project.
VAT clear from the start: the 20 € express consultation and the 39 € check-ups already include VAT. The other published amounts are indicative and exclude VAT; before we start, we confirm scope, travel, hardware, licences, third-party services and the final amount where applicable.
Payment methods: bank transfer, direct debit/account charge for regular clients, card/Stripe and PayPal, depending on the service and agreed quote.
If hardware, licences or materials are needed, we suggest reasonable options and separate the cost before anything is bought.
Remote support first
Clear steps before an on-site visit.
Many incidents can be handled remotely. If hands-on help is needed, we arrange a visit or repair with a trusted professional.
1Initial diagnosis by WhatsApp or call
2Remote connection with authorisation
3Fix, maintenance or recommendation
4On-site visit or trusted partner if needed
Payment methods
Flexible options depending on the service: bank transfer, card, PayPal or direct debit. We issue an invoice where applicable.
Contact
Start with a WhatsApp message.
Tell us what is happening, where the business is, and whether it is urgent. With that we can guide you without long forms or unnecessary steps.
FAQ
Common questions before asking for technical help.
Short answers to understand how we work before messaging us on WhatsApp or requesting a review.
Can we start with a one-off consultation?
Yes. You do not need a monthly plan to start. We can review an incident, a specific question or a small improvement and then decide together whether it makes sense to continue.
What is the first step?
Send a WhatsApp message with a brief explanation: what is happening, where your business is located, how many people or devices are affected and whether it is urgent. With that information we can guide you and propose a sensible next step.
Do you work remotely or on-site?
We first try to understand the case remotely, because it is usually faster and cheaper. If on-site attention is needed, we coordinate a visit or intervention mainly on the Costa Blanca, from Dénia to Alicante.
What kind of businesses are a good fit?
Freelancers, small offices, estate agencies, shops, clinics, accounting firms and teams that depend on computers, email, WhatsApp, cloud services and documents every day. The idea is to have technical support without building an in-house IT department.
How much does it cost?
It depends on the number of devices, users, urgency, visits and level of follow-up. Before acting, we try to make the scope clear: one-off intervention, monthly plan or a small phased project.
Do you help with Microsoft 365 or Google Workspace?
Yes. We can review email, users, permissions, storage, basic security and working habits. If you already use those tools, we usually start by organising them better before proposing major changes.
What does "digital organisation" mean in practice?
It means knowing where important documents are, who has access, which accounts are critical and how to recover information if something fails. It is not theory: it is small measures to work with less improvisation.
Do you review backups?
Yes. We review what data is important, where it is backed up and whether it could actually be restored. A backup that has never been tested can give a false sense of security.
Is practical AI useful for a small business?
It can be useful when applied to specific tasks: summarising information, preparing replies, organising data, creating templates or reducing repetitive work. We do not sell AI as magic; we look for simple uses that save time and keep human review.
What kind of automations do you do?
Light automations: forms that feed spreadsheets, alerts, templates, file organisation, repetitive replies or small flows between tools. We start with what repeats often and is annoying every week.
Do you also review networks, Wi‑Fi, cameras or connectivity?
Yes. We can help with wired networks, Wi‑Fi mesh, access points, IP cameras, routers, providers, coverage and connection stability issues. If the case requires on-site attention, it is coordinated clearly before travelling.
Can you help with a website or simple digital presence?
Yes, when the goal is practical: a clearer website, basic text, simple forms, domains, email or a better-organised digital presence. We avoid large projects when a small improvement solves the real problem.
Do you speak other languages?
Yes. We assist in Spanish, English and Russian. This is especially helpful on the Costa Blanca, where many businesses and owners work in several languages.
Can you help if I already have another provider or technician?
Yes, as long as the scope is clear. We can support a specific part, review a configuration, document what is missing or coordinate an orderly transition without creating unnecessary conflict.